IT leaders, all over the world, are at a perplexing point in terms of making a perfect technological, value-delivering future-ready ICT landscape. As a globally managed service provider, IIPL is your virtual ICT partner for your robust business needs.

IIPL Managed Services with the team of experts proactively manages technological issues and addresses them innovatively before they impact your organization and delivers a 24/7 service that suits your customized and evolving needs. With a decade of expertise IT services, our support solutions will deliver you in a cost effective manner while abiding by at par security, stability, and efficiency for all ICT environments. The proactively managed services will keep your network up and perform at optimal efficiencies, with superior network performance, and reliability.

Managed Services with which you are served includes Effective Management, Inspired Leadership, Strategic Planning and Dedicated Computer Support for your organization.

IIPL Advantage

Flexible Models: Staff Augmentation, SLA Based Delivery and Productivity, Total Outsourcing, Output based

Help enterprises align core competencies with critical business objectives

24/7x365 run operations on "follow-the-sun" model

Augment your resources with skill to focus on meeting your business goals

Prevent and reduce downtime and business losses

Ensure safety of Infrastructure and conducting periodic audits

In an environment where technological complexities are growing steadily, we believe in delivering great value business solutions which have wide range of ICT services for our customers, resulting in cost optimization, consistent and strategic ICT operation:

Improve Business Performance with IIPL's Robust Technology Infrastructure Services

IIPL's Infrastructure services helps you can remove barriers and connect resources to accelerate your transformation journey. We follow a service-oriented approach that enables end-to-end management of critical infrastructure, thus delivering a seamless IT support to our customers. Our standard procedures and technical expertise ensures bringing new and innovative solutions with minimum downtime and optimal use of servers, network and end user equipment. With our Data center and remote management services footprints across the world, we enable our customer growth through increased ROI, lowered TCO, and with a proven global delivery model.

Offerings

End-user Services

Service Desk Service, Facility Management, Asset Management, Remote Infrastructure Management, Field Service Management, Change Management, VIP Support.

Network Managed Services

Managed VPN services, VoIP Management, Wireless Network Management, Managed WAN/LAN Service, Managed IP Telephony Services

Consulting Services

Data center transformation, Cloud Assessment, Network design and deployment, performance and wireless, Risk assessment, Lifecycle program development, Data protection, IT staffing advisory, Process road map advisory

Virtualization

Architecture assessment and planning, Pilot demo services, Design, build and rigorous testing (scalability and stability test), Application deployment and migration services

Cloud and other IT Operations

Cloud Migration services, SAP on cloud, Cloud service strategy, Customer experience management, Tools consolidation services

Application Management

Tools management services, Data base managed services (complete lifecycle managed), DevOps, SAP Basis Support, Secure app management, performance services

Security Management

Managed firewall service, Managed IDS/IPS service, Unified threat management, Log management, Antivirus/anti-spam, Secure Web gateway management, Managed security information and event management, Infrastructure and Endpoint Security Services

Data Center Managed Services

Infrastructure manage services, Server/OS management, Storage, Backup Management Services, Change management, network management, asset management, DC operations, Vendor management, Incident management, problem management, database management, etc.

Facility Management Services

AMC(Comprehensive or non-comprehensive), Asset and Configuration Management Services, Vendor management services, desktop management, Software control and license management, on-site and remote support services, IT outsourcing, Proactive and periodic check-ups, Critcal 24*7 support, Resident Engineer(L1,L2,L3) and manpower trainings.

IIPL Advantage

Deep visibility into the health and performance of your IT assets allows us to diagnose problems faster than ever

Accurate, up-to-date data simplifies capacity management and upgrade planning

Continuous monitoring and alerting for viruses, worms, malware, and attempted network access by unauthorized users

Ongoing scanning for up-to-date hardware, software and patch information

Extensive reporting gives you an overall view of your entire network’s security

Enhance average service restoration times by applying Six-Sigma tools

Get the most out of your IIPL Investment

Our rich portfolio of Professional services are spread across the Infrastructure lifespan and are supported by an ecosystem of strong alliances. We understand the complexities and benefits of a successful ICT company that is focused on delivering seamless service. Our approach is to design, customize, and implement a solution that is right for your ICT infrastructure and supports your business goals. We help satisfy our customer’s expectations with instinctive delivery methods that serves you, wherever you in your IT lifecycle.

Professional services are considered wonderful when they prevent, solve a problem or let you reach your objective or vision. IIPL services let you do all of this. Go through our solutions and let us know how we can help you create greatest value from your investment in IIPL support services.

Offerings

Integration, Implementation Commissioning(IC) and Surveillance
Network Roll outs

Multi-vendor Roll out, Deployment Design, Hardware Installation, Single-equipment Commissioning, Packet Transport, Transmission, IP, Telecom Equipment Supervising and Project Management, Field Support Consulting

DC I&C Services

Server, Storage, Backup, DC-DR Solution, Network and Security rollout, database services, Service tools, etc.

Service Integration and Management

Data center consolidation and DR build services, Platform migration services, MS office, Lync migration, Application testing and remediation, Wifi integration, WAN/LAN deployment, Anti-virus and identity monitoring integration, Infrastructure – Automation and consolidation.

IIPL Advantage

Strict adherence to ITIL & ITSM Process Framework

Provide accessible experts and resources on demand

Allow companies to focus on strategy and operational efficiency

Meeting every quarter to discuss the overall health and performance of your IT assets and ways to get the most out of your investments

To provide a more creative approach to consulting, focused on IT Transformation and out-of the-box solutions

Control and reduce deployment times

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