We offer a comprehensive solution that helps our customers consolidate incongruent and sub-standard support services into one manageable contract with a single point of contact.
IIPL offers customizable services to help simplify the complexity of managing maintenance and support for multi-vendor.
IIPL's maintained portfolio includes support for OEM platforms including Cisco, Dell, Juniper, EMC, Hitachi, HP, IBM, NetApp and Oracle. With our enhanced analytics, global infrastructure and years of experience, we maintain the service level agreements that help us to gain a combined response to any kind of technical challenges faced by our customers across the globe.
Our current offerings covers annual maintenance contracts, field engineer, logistics, remote tech support for all of them:
Desktops, Laptops, VC devices, IP phones, Printers, Scanners etc.
Firewall, Routers, Switches, Load Balancers, Software Modernization & Optimization and other Wireless Technologies.
Entry to high level services for Storages, Servers, Database Management and Monitoring Support.
For any IT support, our client's call us at our customer support center, and we tailor our support service plans to meet our customer needs. Whether you need 7x24x365 support, help desk only, pro-active network monitoring, automated diagnostics and ticket-opening, spare management or a completely reactive system - or anything in between.
Strategic Alliances with Global OEM leaders to support our services
Skilled and Certified field force
High-class Technical Infrastructure handing more than 1 lacs calls per month
400+ Locations covered across India
Remote Infrastructure support for integrated operations
Global spare and maintenance hubs